Privacy and data protection policy

Laws incorporated into this privacy policy

This privacy policy is adapted to the Spanish and European regulations in force regarding the protection of personal data on the Internet. Specifically, it complies with the following rules:

• Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and the guarantee of digital rights.
• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
• Royal Decree 1720/2007, of December 21, 2007, approving the Regulations implementing Organic Law 15/1999, of December 13, 1999, on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data

The person responsible for the treatment of the personal data collected in Laboratorio Carmado is: CARMADO S.L., provided with NIF: B53661690 and registered in: Registro Mercantil de Alicante with the following registry data: Volume 2539, book 0, section 8, folio 106, sheet number A-70365, whose representative is: Cayetano L. Gutiérrez (hereinafter, also Responsible for the treatment). Your contact information is as follows:

Address: Calle Mercuri 22, San Vicente del Raspeig (Alicante) CP 03690 Contact telephone: (+34) 966 44 84 34 Contact email: info@carmado.com

Data Protection Delegate (DPD)

The Data Protection Officer (DPD, DPO) is responsible for ensuring compliance with data protection regulations to which Laboratorio Carmado is subject. The User can contact the DPD designated by the Data Controller using the following contact details: info@carmado.com

Personal Data Registry

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Laboratorio Carmado through the forms provided on its pages will be incorporated and processed in our files in order to facilitate, expedite and fulfill the commitments established between Laboratorio Carmado and the User or the maintenance of the relationship established in the forms that the User fills out, or to respond to a request or inquiry from the same. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in Article 30.5 of the RGPD applies, a register of processing activities is kept which specifies, according to its purposes, the processing activities carried out and the other circumstances established in the RGPD.

Principles applicable to the processing of personal data

The processing of the User’s personal data shall be subject to the following principles set forth in Article 5 of the RGPD:

• Principle of lawfulness, fairness and transparency: the consent of the User will be required at all times after fully transparent information of the purposes for which personal data are collected.
• Purpose limitation principle: personal data will be collected for specified, explicit and legitimate purposes.
• Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be accurate and always up to date.
• Principle of limitation of the storage period: personal data will only be kept in such a way as to allow the identification of the User for the time necessary for the purposes of their processing.
• Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.
• Principle of proactive responsibility: the Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data that are treated in Laboratorio Carmado are only identification data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Laboratorio Carmado undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw his/her consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, withdrawal of consent will not condition the use of the Web Site.

In the occasions in which the User must or may provide his/her data through forms to make inquiries, request information or for reasons related to the content of the Website, he/she will be informed in case the completion of any of them is mandatory because they are essential for the proper development of the operation carried out.

Purposes of the processing for which the personal data is used

Personal data is collected and managed by Laboratorio Carmado in order to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter fills or to respond to a request or inquiry.

Likewise, the data may be used with a commercial purpose of personalization, operational and statistical, and activities of the corporate purpose of Laboratorio Carmado, as well as for the extraction, storage of data and marketing studies to adapt the content offered to the User, as well as to improve the quality, operation and navigation of the Website.

At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the processing for which the personal data will be used; that is, the use or uses to which the collected information will be put.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: as long as we need them for the provision of services or until you request your opposition in accordance with the provisions of the “Rights” section of this privacy policy, or until the User requests their deletion.

At the time the personal data is obtained, the User will be informed about the period for which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is collected, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

Respecting the provisions of Articles 8 of the RGPD and 13 of the RDLOPD, only those over 14 years of age may give their consent to the processing of their personal data in a lawful manner by Laboratorio Carmado. In the case of a minor under 14 years of age, the consent of the parents or guardians is required for the processing, and the processing will only be considered lawful to the extent that the parents or guardians have authorized it.

Secrecy and security of personal data

Laboratorio Carmado undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

The Web Site has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted or encrypted.

However, because Laboratorio Carmado cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of security of personal data occurs that is likely to involve a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a breach of security of personal data means any breach of security resulting in the accidental or unlawful destruction, loss or alteration of, or unauthorized disclosure of or access to, personal data transmitted, stored or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

Rights deriving from the processing of personal data

The User has over Laboratorio Carmado and may, therefore, exercise against the Data Controller the following rights recognized in the RGPD:

• Right of access toccess: This is the User’s right to obtain confirmation as to whether or not Laboratorio Carmado is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Laboratorio Carmado has carried out or will carry out, as well as, among other things, the information available about the origin of said data and the recipients of the communications made or planned for said data.
• Right of rectification: This is the User’s right to have his or her personal data that proves to be inaccurate or, taking into account the purposes of the processing, incomplete, modified.
• Right of deletion (“the right to be forgotten”): This is the User’s right, unless otherwise provided by law, to obtain the deletion of his or her personal data when such data is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn his or her consent to the processing and the processing has no other lawful basis; the User objects to the processing and there is no other legitimate reason to continue with the processing; the personal data have been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age.

In addition to deleting the data, the Controller, taking into account the technology available and the cost of implementation, shall take reasonable steps to inform controllers who are processing the personal data of the data subject’s request for deletion of any link to such personal data.

• Right to limitation of processing: This is the User’s right to limit the processing of his or her personal data. The User has the right to obtain the limitation of the processing when he/she contests the accuracy of his/her personal data; the processing is unlawful; the Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
• Right to data portability: In the event that the processing is carried out by automated means, the User shall have the right to receive from the Data Controller his/her personal data in a structured, commonly used and machine-readable format, and to transmit it to another Data Controller. Whenever technically possible, the Controller will transmit the data directly to that other Controller.
• Right of opposition: This is the User’s right not to have his or her personal data processed or to cease the processing of such data by Laboratorio Carmado.
• Right not tober a nosThe information is subject to a decision based solely on automated processing, including profilingThe right of the User not to be subject to an individualized decision based solely on the automated processing of his or her personal data, including profiling, unless otherwise provided for by law.

Thus, the User may exercise his/her rights by means of a written communication addressed to the Data Controller with the reference “RGPD-ww.carmado.com”, specifying:

• User’s name, surname and copy of ID card. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the document proving the representation. The photocopy of the ID card may be substituted by any other legally valid means that proves the identity.
• Request with the specific reasons for the request or information to be accessed.
• Address for notification purposes.
• Date and signature of the applicant.
• Any document that accredits the request you are making.

This application and any attachments may be sent to the following address and/or e-mail address:

Address: Calle Mercuri 22, San Vicente del Raspeig (Alicante) CP 03690

Contact telephone number: (+34) 966 44 84 34

Contact email: info@carmado.com

Links to third party websites

The Web Site may include hyperlinks or links that allow access to third party web pages other than Laboratorio Carmado, and therefore are not operated by Laboratorio Carmado. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way his personal data is being processed, he shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State in which he has his habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he/she accepts the processing of his/her personal data so that the Data Controller can proceed in the manner, during the periods and for the purposes indicated. The use of the Web Site will imply the acceptance of the Privacy and Cookies Policy of the Web Site.

Laboratorio Carmado reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or motivated by a change in legislation, jurisprudence or doctrine of the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookie Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

This Privacy and Cookies Policy was updated on January 17, 2022 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD) and to Organic Law 3/2018 of December 5, 2018 on the Protection of Personal Data and guarantee of digital rights (LOPD).